Fair Use Policy

Why this policy exists

MetaDock Pro is sold with unlimited profiles, layouts, and API calls. “Unlimited” is a real commitment, and this policy is here to keep it honest. It explains the only limits that actually apply: the hard per-edition limits built into the lower tiers, and a short list of activities that are off-limits on every plan.

There are no hidden meters on normal use and no surprise throttling. The limits below are the ones enforced by the software itself or written into your license agreement.

Per-edition limits

These limits are part of each edition’s published specification and are enforced by the app. They are not judgment calls — they are simply what each plan includes:

On Explorer and MetaDock, the monthly API-call figure is a hard cap. When you reach it, MetaDock’s local API returns HTTP 429 until the counter resets at the start of the next month. Upgrading lifts the cap. WebSocket is a Pro feature: real-time event streams are difficult to meter fairly, so they ship only on Pro rather than under a quota.

What “unlimited” means on Pro

On MetaDock Pro, unlimited means there is no fixed quota in the software: no profile cap, no layout cap, and no monthly API-call ceiling. We do not meter, throttle, or bill Pro by request volume.

The practical ceiling is your own hardware — RAM, CPU, and GPU determine how many profiles and browsers you can run at once — together with the prohibited-use rules below. Within those bounds, run as much as your machine can handle.

Prohibited use (every plan)

Regardless of plan, the following are not permitted and are grounds for suspension or termination under the Terms:

• License-sharing beyond the single-installation rule in the EULA
• Reselling, sublicensing, or operating MetaDock as a service for third parties, unless covered by a separate written agreement
• Using MetaDock to violate the terms of service of any third-party website
• Credential-stuffing, CAPTCHA farms, denial-of-service, or similar abusive automation
• Activity that infringes copyright, trademark, or other intellectual property rights
• Any activity that violates applicable law

MetaDock runs on your own machine, so your usage does not affect any other customer. These rules exist to keep the license honest and lawful, not to ration a shared resource.

How we enforce this

1. The per-edition monthly API cap is enforced automatically by the app: once you hit it, requests return HTTP 429 until the monthly reset. You will see this in your error logs. Upgrading removes the cap.
2. For prohibited use, we follow the suspension and termination process in the Terms. Where it is practical and appropriate, we will contact you first and explain the issue.
3. For clear, serious abuse, we may suspend the license immediately and reserve the right to deny a pro-rata refund.

Disputes & appeals

If you disagree with our enforcement of this policy, email [email protected] with subject “Fair Use Appeal” and a summary of the situation. We will respond within 5 business days. The dispute-resolution process in our Terms & Conditions (Section 14) governs unresolved disputes.

Contact

Gammal Software, Inc.
303D-2967 Dundas Street West
Toronto, Ontario M6P 1Z2, Canada
[email protected]